Communication Challenges Among Cross Cultural Setting And...

Understanding the communication challenges among cross-cultural setting and offshore teams and understanding the ways to minimize the challenges will help everyone to reduce communication issues and increase performance. Many US based companies are utilizing the teams from India and china to reduce the product development cost. While reducing the cost, using offshore teams, they face multiple cross cultural issues. Management needs to understand these kinds of issues and way to solve or mitigate the risk. Knowledge of cross-cultural teams and various ways to communicate effectively will help minimize the miscommunication issues and help understand the cross cultural teams. Multiple researches have been done on how the people from various cultures communicate. â€Å"Particular societies tend to have distinct ways of working, and they can prove problematic when attempting cross-border collaboration. For example, Indian software companies have found they need to approach communication with U.S. and Japanese clients in very different ways. U.S. client companies normally work with extensive written agreements and explicit documentation, reinforced with frequent and informal telephone and email contact. In contrast, Japanese clients tend to prefer verbal communication, more tacit and continuously negotiated agreements, and less frequent but more formal use of electronic media† (Krishna, Sahay Walsham, 2004). This means we cannot generalize how people prefer to communicate. It dependsShow MoreRelatedCase Study 2.Mattel Toys Recall5090 Words   |  21 Pagesbrand names. The toy markets in the US were categories into multiple segments like Action Figures Accessories, Arts Crafts, Building Sets, Dolls, Games/Puzzles, Infant/Preschool Toys, Youth Electronics, Outdoor Sports Toys and Plush Vehicles. 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